Care Performance Systems was founded by Darragh Bourke, a BSc (Hons) qualified and AHPRA-registered physiotherapist with clinical experience across inpatient, outpatient and community healthcare services in Ireland, Scotland and Sydney.
Before becoming a physiotherapist, Darragh worked as a healthcare assistant in a neurological rehabilitation centre supporting people living with advanced multiple sclerosis. Many residents required full physical assistance with washing, dressing, eating, drinking, transfers and personal care.
During this time, particularly throughout the COVID-19 pandemic, Darragh saw firsthand the physical demands placed on care staff: rushed transfers, difficult working environments, limited practical manual-handling support, staff continuing to work through pain and injuries being reported only after they had become difficult to manage. Training was often generic and infrequent, with little connection to the environments, equipment and physical demands staff encountered during an ordinary shift.
About CPS
Care work asks a lot of people's bodies. Very little is built around that.
There is no shortage of manual handling training. What is missing is the system around it — knowing where each person actually started, giving them something specific, checking whether it changed anything, and having somewhere for a problem to go before it becomes a claim. Care Performance Systems was built to be that system.
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Who is behind CPS
Darragh Bourke, Founder and Physiotherapist
AHPRA registration PHY0002818635 · BSc (Hons) Physiotherapy · Member, Australian Physiotherapy Association · Care Performance Systems Pty Ltd, ABN 48 700 556 458
Darragh now works downstream in outpatient musculoskeletal physiotherapy, including the treatment and rehabilitation of workers’ compensation injuries. Many of the injuries that cross his desk are not the result of one unavoidable event. They develop gradually through repeated physical demands, insufficient strength and conditioning, poor movement strategies, delayed reporting and a lack of practical support before symptoms become established.
CPS was created to address that gap upstream.
The programme combines regular physical-capacity assessment, role-relevant manual-handling observation, continuous strength-based training and early symptom support. Its purpose is to identify risks, provide staff with support that reflects their actual work and respond to discomfort before it becomes an injury, a claim or an extended absence.
CPS was created to address that gap upstream.
The programme combines regular physical-capacity assessment, role-relevant manual-handling observation, continuous strength-based training and early symptom support. Its purpose is to identify risks, provide staff with support that reflects their actual work and respond to discomfort before it becomes an injury, a claim or an extended absence.
Everything in CPS is built around one principle: if it does not provide practical value to the person doing the work, it does not belong in the programme.
CPS is deliberately being developed with a limited number of foundation facilities. This allows the programme to be tested and refined in real care environments, with real rosters, operational pressures and staff needs.
Darragh’s belief is straightforward: early intervention is more effective than waiting until an injury requires downstream care. CPS exists to give care staff the consistent, practical support that was missing before those injuries occurred.
CPS is deliberately being developed with a limited number of foundation facilities. This allows the programme to be tested and refined in real care environments, with real rosters, operational pressures and staff needs.
Darragh’s belief is straightforward: early intervention is more effective than waiting until an injury requires downstream care. CPS exists to give care staff the consistent, practical support that was missing before those injuries occurred.
What CPS stands on
Five principles, and they are not negotiable.
Say what it is, not what sells
CPS does not claim to predict injuries, prevent injuries or produce clinical outcomes. It is a structured workplace programme with proper records. That is a real thing worth paying for without dressing it up.
The staff member comes first
The facility is the client, but the programme belongs to the person in it. If a feature would make a worker feel watched rather than supported, it does not get built.
Right care early
The most useful thing a workplace programme can do is make sure someone with a small problem gets pointed at the right help quickly, and that it is followed up rather than forgotten.
If it is not recorded, it did not happen
Every assessment, module, programme release and follow-up is time-stamped against the person it belongs to. That is what turns good intentions into something a facility can evidence.
Privacy is designed in, not promised
Manager views are aggregate-only and small groups are suppressed at the database level. It is not a setting someone can quietly switch off later.
Where CPS is right now
CPS is a new service and is being launched with a small number of foundation facilities. There are no published results yet, because there are no facilities that have finished a programme yet — and inventing some would be the fastest way to lose the trust this whole thing depends on. What exists today is a fully built assessment, training, programme and reporting system, and a founder who will be in your building doing the work himself. If you want a mature vendor with a decade of case studies, CPS is not that yet. If you want to shape a programme around your own facility and be the reference case, that is exactly what is on offer.
Start with a conversation, not a contract.
CPS is currently taking on a small number of foundation facilities. The first step is a discovery call — we look at your roles, your rosters and what you already run, and work out whether a CPS programme is worth your time. If it is not, we will say so.
Care Performance Systems helps aged care and disability facilities look after the people who do the lifting — with early support, clear records and reporting you can show an auditor.
© 2026 Care Performance Systems Pty Ltd · ABN 48 700 556 458. All rights reserved.
info@careperformancesystems.comCPS provides workplace movement, ergonomics and training support. It is not a medical or diagnostic service and does not replace advice from a qualified health professional.