Terms
Terms of service
These terms cover the use of this website and the CPS portal. The delivery of a CPS programme itself is covered by the separate written agreement between CPS and your facility.
Last updated: 22 September 2026
1. About these terms
This website and the CPS portal are operated by Care Performance Systems (CPS), an Australian business. By using this website or the portal you agree to these terms. If you do not agree with them, please do not use the site.
2. This website is information only
The content on this website describes what CPS does in general terms. It is not advice, it is not an offer capable of acceptance, and nothing on it forms a contract. What CPS will actually deliver for a facility, on what schedule and at what price, is set out only in a signed service agreement.
3. Not medical advice
CPS provides workplace movement, ergonomics and training support. Nothing on this website or in the CPS portal is medical advice, a diagnosis or a treatment, and none of it replaces assessment or advice from a qualified health professional. See our disclaimer for the detail.
4. Portal accounts
Portal accounts are issued by CPS to named individuals at facilities that hold a current agreement. Accounts are personal to the individual and must not be shared. You are responsible for keeping your sign-in details secure and for activity carried out under your account. Tell us promptly at info@careperformancesystems.com if you think an account has been compromised, or if someone with an account leaves your organisation.
CPS may suspend or remove an account where it is being misused, where access is no longer appropriate, or where a facility agreement ends.
5. Acceptable use
Do not attempt to access information you have not been given access to, interfere with the operation or security of the site or portal, scrape or bulk-download content, or use the site to send anything unlawful, misleading or harmful. Do not use another person's account or attempt to identify individuals from aggregated reporting.
6. Intellectual property
The CPS name, logo, assessment instruments, training content, exercise library, report formats and the platform itself remain the property of Care Performance Systems. A facility engaging CPS is given the right to use these materials for its own workforce for the term of its agreement. They may not be copied, adapted, resold, or used to build a competing programme.
7. Your information
How CPS handles personal information is set out in our privacy policy, which forms part of these terms. Facilities must not upload or send CPS information about people who have not been told that CPS is involved, and must not send resident or client information to CPS at all.
8. Availability
We aim to keep the site and portal available, but they may be unavailable from time to time for maintenance or for reasons outside our control. We do not guarantee uninterrupted availability, and we may change or withdraw features.
9. Third-party links
Where we link to another organisation's website, we do so for convenience. We are not responsible for the content of those sites and a link is not an endorsement.
10. Liability
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
Subject to that, CPS is not liable for indirect or consequential loss arising from use of this website, and our liability in connection with the website is limited to re-supplying the relevant service or the cost of doing so. Liability in relation to a delivered programme is dealt with in the service agreement for that programme.
11. Governing law
These terms are governed by the laws of Australia and the courts of Australia have jurisdiction over any dispute arising from them.
12. Changes and contact
We may update these terms; the date at the top will change when we do, and continued use of the site means you accept the updated terms. Questions about anything here go to info@careperformancesystems.com.
Care Performance Systems helps aged care and disability facilities look after the people who do the lifting — with early support, clear records and reporting you can show an auditor.
© 2026 Care Performance Systems Pty Ltd · ABN 48 700 556 458. All rights reserved.
info@careperformancesystems.comCPS provides workplace movement, ergonomics and training support. It is not a medical or diagnostic service and does not replace advice from a qualified health professional.