THE STORY BEHIND CPS
Built from frontline physiotherapy. Designed for the realities of aged care
Care Performance Systems was created to bridge the gap between clinical expertise and workforce performance. By combining physiotherapy knowledge with measurable workforce insights, we help care providers build safer workplaces, healthier staff and stronger organisations.
Physiotherapy-led
Staff-first
Designed for aged care
Built around continuous improvement
Why CPS was created
For years, workforce safety in aged care has relied heavily on compliance training, mandatory education and incident reporting. While these are important, they often identify problems only after an injury has already occurred. Care Performance Systems was created to take a preventative approach by measuring workforce capability before injuries happen. Instead of relying on assumptions, organisations receive objective clinical data that helps improve staff capability, reduce workplace injuries and support better operational decisions.
ONE WORKFORCE. THREE CONNECTED PERSPECTIVES.
Looking beyond a single assessment
Reliable workforce understanding requires looking at how staff move, how they work, and how they perceive their own ability.
01 Confidence and skills
Staff self-perception of their own physical capability and confidence in performing specific tasks safely.
02 Work practice
Objective clinical measurement of movement quality, control and functional execution during task-based activity.
03 Physical capacity
Clinical measurement of fundamental physical attributes including mobility, strength and musculoskeletal health.
The purpose is not to label workers. It is to understand where targeted support may be useful and where recurring workforce themes require facility-level action.
Assessment is only useful when it leads to action
Clinical data is only a starting point. Its value lies in how it is used to support individual staff and improve organizational safety.
What participating staff receive
- Immediate feedback on their assessment results.
- Specific movement education relevant to their role.
- Personalised functional exercise programs.
- A clear understanding of their physical capability.
What facility managers receive
- Objective reporting on facility-level workforce capability.
- Identification of recurring workforce themes and skill gaps.
- Data to support evidence-based workforce decisions.
- Measurement of improvement and intervention effectiveness over time.
Individual clinical information remains appropriately separated from employment records, focusing management reporting on facility-level themes and trends.
MEET THE FOUNDER
Darragh Bourke
Founder and AHPRA-registered physiotherapist
Care Performance Systems was founded by Darragh Bourke, a qualified physiotherapist with clinical experience across hospitals, community rehabilitation, private practice and residential aged care. Working directly alongside nurses, carers and multidisciplinary healthcare teams provided firsthand insight into the physical demands placed on frontline staff every day. It became clear that while organisations collected extensive information after injuries occurred, there was very little objective data measuring workforce capability before injuries happened. Care Performance Systems was created to bridge that gap by combining clinical assessment with meaningful workforce performance insights that help organisations make smarter, evidence-based decisions.
Verified Credentials
- AHPRA-registered physiotherapist
- BSc (Hons) Physiotherapy; Robert Gordon University, 2021
- Musculoskeletal and orthopaedic rehabilitation experience
- Community and intermediate-care experience
- Staff education and physical-capacity assessment
The principles behind CPS
Staff first
Healthier employees are safer, more confident and better equipped to provide high-quality care.
Evidence before assumption
Meaningful workforce decisions begin with objective clinical measurement, not guesswork.
Action, not assessment alone
Clinical data is only useful when it leads to workforce support and targeted facility action.
Continuous improvement
Small improvements measured consistently create lasting workforce change.
Beginning with evidence, not promises
Founder-delivered Foundation Pilot
The Care Performance Systems Assessment System is transitioning out of a structured six-month Foundation Pilot. This phase was focused on refining the assessment methodology, reporting structures and data translation within real aged-care environments. Working closely with limited early-pilot partners ensured the system remains focused on practical clinical value and operational usefulness for the sector.
Building a stronger system for aged-care workforces
Care Performance Systems was created to help aged care providers move away from reactive workforce injury management. Our long-term aim is to provide organisations with a structured, clinical way to understand and support their staff. By focusing on workforce measurement and targeted support, we hope to contribute to a system where workforces are safer, staff are more capable and organisations are stronger.
Start with a structured Foundation Pilot
Discuss your facility’s workforce priorities, operating requirements and suitability for the CPS Foundation Pilot.