THE CPS ASSESSMENT SYSTEM
Three Connected Assessments. Targeted Support. Measurable Follow-Up.
Care Performance Systems combines staff-reported information, practical workplace observation and physical-capacity screening to help residential aged-care providers understand workforce development needs and respond with targeted support.
Understand staff and facility needs
Personalise training and exercise support
Track progress through structured reassessment
The Three CPS Assessment Components
Staff Confidence and Skills Questionnaire
A structured digital questionnaire gives staff an opportunity to share their experience, confidence and concerns across relevant areas of work.
Areas covered
- Confidence with workplace tasks
- Manual-handling knowledge and confidence
- Relevant pain or discomfort
- Previous injury considerations
- Perceived learning needs
- Staff wellbeing considerations
What it produces
Questionnaire findings are translated into relevant education and training recommendations for participating staff and facility-level learning priorities.
Manual Handling and Ergonomics Observation
Practical observation examines how relevant workplace tasks are approached and identifies opportunities for safer, more efficient movement and handling strategies.
Areas covered
- Manual-handling technique
- Task setup and preparation
- Body positioning
- Use of available equipment
- Movement quality
- Ergonomic considerations
- Task-related confidence
- Opportunities for practical coaching
What it produces
Observation findings are used to assign targeted manual-handling education, practical coaching and facility-level recommendations.
Physical Capacity Screen
A structured physiotherapy-led screen measures physical qualities relevant to the demands of aged-care work.
Areas covered
- Lower- and upper-body strength
- Balance
- Mobility
- Functional movement
- Trunk control
- Movement quality
- Relevant pain or difficulty experienced during screening
What it produces
Each participating staff member receives a personalised three-exercise programme based on their identified physical-capacity priorities.
The physical-capacity screen generally takes approximately 15–20 minutes per staff member.
Staff Perspective
A More Complete View of Workforce Capability
No single questionnaire, practical observation or physical test can provide a complete picture of workforce needs. CPS connects three different types of assessment information to help identify where education, practical coaching and physical-capacity development may be most useful.
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The purpose is not to label staff. The purpose is to provide more relevant support and give facilities clearer information for workforce development.
Practical Workplace Observation
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Physical Capacity
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Targeted Workforce Support
Baseline
Initial three-part assessment
Progress Is Measured Over Time
Physical development cannot be meaningfully understood from a single assessment. CPS uses structured follow-up to help staff and facilities monitor progress over time.
Week 4
First reassessment
Week 8
Second reassessment
Week 12
Initial outcome review
Month 6
Longer-term review
Facility Walk-Arounds
Practical facility walk-arounds can be included at key stages to observe workplace conditions, reinforce learning and identify task or ergonomic improvement opportunities.
Week 2
Week 4
Month 6
The exact delivery schedule may be adjusted around facility size, staffing, operational requirements and the agreed scope of the partnership. The scheduled Week 4, Week 8, Week 12 and Month 6 reviews relate primarily to the Physical Capacity Screen and exercise programme.
Useful Outputs for Staff and Facility Leaders
Participating Staff Receive
- A clear explanation of the CPS programme
- Respectful, structured assessment
- Training matched to identified learning needs
- A personalised three-exercise programme
- Exercise progression following reassessment
- Access to relevant training and exercise resources
- A clearer understanding of their development priorities
- The ability to choose whether their identity is shown or kept anonymous in manager-facing reporting
Facility Leaders Receive
- Assessment participation and completion information
- Facility-level confidence and learning trends
- Common manual-handling and ergonomic priorities
- Facility-level physical-capacity trends
- Training recommendations
- Progress across scheduled review points
- Practical workforce-development recommendations
- Clearer information to support planning and continuous improvement