HOW OUR PARTNERSHIP WORKS
A structured partnership built around your workforce
Care Performance Systems works alongside residential aged-care facilities through a defined implementation and review pathway. We establish the programme, onboard participating staff, complete three connected assessments, deliver targeted support, create a facility action plan and review progress over time.
1. Understand the facility
2. Assess and implement
3. Review and improve
Designed around your facility. Delivered through a consistent system.
Workforce size, shift patterns, departments, operating environments and management priorities vary between facilities. CPS adapts the delivery schedule and level of support to the facility while maintaining a clear assessment, action and review process.
Workforce and shifts
Delivery is planned around participating staff numbers, departments, roles and shift coverage.
Facility priorities
The partnership considers current workforce-development, manual-task and staff-support priorities.
Operational requirements
Assessment blocks, space, equipment access and staff release are planned with the facility coordinator.
Reporting and governance
Manager reporting, action-plan reviews, privacy boundaries and escalation arrangements are agreed before launch.
HOW OUR PARTNERSHIP WORKS
A structured partnership built around your workforce
Care Performance Systems works alongside residential aged-care facilities through a defined implementation and review pathway. We establish the programme, onboard participating staff, complete three connected assessments, deliver targeted support, create a facility action plan and review progress over time.
1
Understand the facility
2
Assess and implement
3
Review and improve
Our partnership journey
01 Discovery and suitability
We meet with facility leadership to understand the workforce, operational environment, current priorities and what the organisation wants to achieve. We also explain the CPS scope, privacy structure and service limitations.
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02 Scope and facility readiness
CPS confirms participating staff numbers, departments, shift requirements, assessment arrangements and the proposed service period. The service agreement, Statement of Work, facility responsibilities, privacy requirements and data flows are documented.
03 Staff communication and onboarding
Staff receive clear information about the programme, participation, privacy and what each assessment involves. Consent and manager-visibility preferences are recorded, and assessment bookings are organised.
CPS assessments are supportive and preventative. They are not pass-or-fail tests, medical diagnoses or fitness-for-work assessments.
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04 Baseline assessment
Participating staff complete the three connected CPS assessments: Staff Confidence and Skills Questionnaire; Practical Manual Handling and Ergonomics Observation; Physiotherapy-Led Physical Capacity Screen. These three assessments identify different but connected knowledge, observed-practice and physical-capacity themes.
05 Targeted staff and facility response
- Staff receive targeted education and personalised three-exercise programmes based on their assessment findings.
- Managers receive aggregated or de-identified facility intelligence and a prioritised action plan based primarily on recurring D1 and D2 weak areas.
- Priority area; evidence source; recommended action; responsible facility owner; target date; current status; completion evidence; CPS review date; next action.
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06 Onsite support and continuous review
CPS provides scheduled facility walk-arounds, staff coaching, Early Symptom Support and three onsite physiotherapy clinic days across the Foundation Pilot.
Early Symptom Support provides conservative first-step guidance and an appropriate decision pathway. It is not emergency care or a substitute for medical assessment.
07 Reassessment and next-stage planning
Scheduled reassessments review physical-capacity and exercise-programme progress. Manager action-plan reviews examine what has been completed, what remains open and whether any response should be maintained, adjusted or escalated. At the end of the Foundation Pilot, CPS prepares a final review and discusses continuation, adjustment or wider rollout with facility leadership.
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Start with a structured Foundation Pilot
Discuss your facility’s workforce priorities, operating requirements and suitability for the CPS Foundation Pilot.