Privacy Policy
Last Updated: July 2026
Care Performance Systems ("CPS", "we", "our" or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website or use our workforce assessment platform.
By accessing our website or using our services you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information including:
- Name
- Email address
- Organisation or employer
- Job title
- Contact details
- Website usage information
- Device and browser information
- Assessment information entered into the Care Performance Systems platform
- Training completion records
- Physical assessment outcomes
- Exercise programme information
- Workforce analytics and reporting data
2. How We Use Your Information
We use information to:
- Deliver our platform and services
- Manage staff assessments
- Generate reports and analytics
- Improve workplace safety programs
- Provide customer support
- Improve our products
- Communicate important platform updates
- Meet legal obligations
3. Employee Assessment Information
Care Performance Systems processes assessment information on behalf of participating organisations.
Assessment information may include:
- Physical capacity assessments
- Confidence questionnaires
- Manual handling assessments
- Exercise programme progress
- Training completion
- Risk classifications
Facility managers are responsible for ensuring they have appropriate authority to collect employee information.
4. Data Security
We take reasonable technical and organisational measures to protect your information against:
- Unauthorised access
- Disclosure
- Misuse
- Loss
- Alteration
No online system can guarantee absolute security, however we continually review our security practices.
5. Sharing Information
We do not sell personal information.
Information may be shared only:
- With authorised users within your organisation
- With trusted service providers who assist in operating our platform
- Where required by law
6. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand visitor behaviour
- Maintain user sessions
- Improve user experience
Users may disable cookies through their browser settings, although some website functionality may be affected.
7. Third Party Services
Our platform may integrate with trusted third-party services including cloud hosting providers, analytics platforms and communication services.
These providers are required to maintain appropriate security standards.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Deliver our services
- Meet contractual obligations
- Comply with legal requirements
Information may be securely deleted when no longer required.
9. Your Rights
Where applicable you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where legally permitted
- Information regarding how your data is used
Requests can be submitted using the contact details below.
10. Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated revision date.
Contact Us
If you have questions regarding this Privacy Policy or our handling of personal information, please contact:
Care Performance Systems
Email: hello@careperformancesystems.com
Website: www.careperformancesystems.com