Terms of Service
Last Updated: July 2026
Welcome to Care Performance Systems ("CPS", "we", "our" or "us").
These Terms of Service govern your access to and use of our website, software platform and related services.
By accessing or using Care Performance Systems, you agree to these Terms of Service.
Table of Contents
Acceptance of Terms
User Accounts
Our Services
Intellectual Property
Acceptable Use
Platform Availability
Data Ownership
Suspension or Termination
Limitation of Liability
Governing Law
Changes to these Terms
Contact Us
1. Acceptance of Terms
By accessing this website or using the Care Performance Systems platform, you agree to comply with these Terms of Service.
If you do not agree with these terms, you should not use our website or services.
2. Our Services
Care Performance Systems provides digital workforce assessment and performance management software designed to support aged care providers.
Our platform may include:
- Staff assessments
- Manual handling assessments
- Exercise programmes
- Workforce analytics
- Risk monitoring
- Compliance reporting
- Executive dashboards
Features may change as the platform continues to develop.
3. User Accounts
Users are responsible for maintaining the security of their login credentials.
Users agree to:
- Provide accurate information
- Keep passwords secure
- Notify us of any unauthorised access
- Use the platform only for authorised business purposes
Facility administrators are responsible for managing user access within their organisation.
4. Acceptable Use
Users must not:
- Misuse the platform
- Attempt to gain unauthorised access
- Upload malicious software
- Interfere with system performance
- Use the platform for unlawful purposes
- Share login credentials without authorisation
5. Intellectual Property
All content, software, branding, graphics, reports and platform functionality remain the intellectual property of Care Performance Systems unless otherwise stated.
Users may not reproduce, distribute or commercialise platform content without written permission.
6. Data Ownership
Organisations remain responsible for the employee information they upload.
Care Performance Systems processes information on behalf of participating organisations and does not claim ownership of customer data.
7. Platform Availability
We aim to provide reliable access to the platform but cannot guarantee uninterrupted availability.
Maintenance, upgrades or technical issues may occasionally affect access.
8. Limitation of Liability
Care Performance Systems is provided to assist organisations in workforce performance management.
The platform supports decision-making but does not replace professional clinical judgement, workplace safety obligations or legal responsibilities.
To the maximum extent permitted by law, Care Performance Systems is not liable for indirect, incidental or consequential losses arising from use of the platform.
9. Suspension or Termination
We reserve the right to suspend or terminate access where users:
- Breach these Terms
- Misuse the platform
- Engage in unlawful activity
- Compromise platform security
10. Changes to these Terms
We may update these Terms of Service periodically.
The latest version will always be available on this page together with the revision date.
11. Governing Law
These Terms of Service are governed by the laws of Australia.
Any disputes relating to these Terms shall be handled in accordance with applicable Australian law.
12. Contact Us
If you have questions regarding these Terms of Service, please contact:
Care Performance Systems
Email: hello@careperformancesystems.com
Website: www.careperformancesystems.com